Booking & Cancellation Policy

Scheduling & Booking

All sessions must be booked in advance through the online booking system or by contacting me directly. Sessions are subject to availability.

Cancellations & Rescheduling

You may cancel or reschedule your session up to 5 hours in advance of your scheduled time.

• Cancellations made outside of 5 hours will not be charged

• Cancellations made within 5 hours, or missed sessions (no-shows), will be deducted as a full session/credit

As a courtesy, one late cancellation or missed session will be forgiven per client.

Session Packages

All sessions are purchased as part of a package and are tracked automatically.

• Sessions are non-transferable

• Unused sessions are non-refundable

• Packages are intended to be used consistently over time

• Sessions do not have a strict expiry, allowing you to use them at your own pace without pressure

Duo / Couples Training

Duo sessions are designed for two individuals training together consistently.

• Packages are valid for the same two participants and cannot be transferred or swapped

• Both participants are expected to attend each session

• If only one person attends, the session will still be counted as a full duo session

Late Arrivals

If you arrive late, your session will still end at the scheduled time to respect other bookings.

Health & Safety

Clients are responsible for informing me of any injuries, health conditions, or changes that may affect training. Sessions will be adjusted accordingly to ensure safe and effective training.

Agreement

By booking a session or purchasing a package, you agree to these terms and policies.